Can't Access http://MyServer/Reports -- 401 Error

Not sure if this is the place to post this or over at the IIS group so
I'll try both!
Although I've never seen it, I've been told that our Reporting Service
used to work until I changed the permissions on a TOTALLY unrelated
virtual directory and file folder. Using IE, when I try to go to the
site I get that nasty message, "The request failed with HTTP status
401: Unauthorized." I've researched here, looked at several MSDN
knowledge base articles (the ones about negotiating Kerebos logins),
and tried everything else I could think of. Interestingly, when I use
FireFox, I at least get a dialog box asking me for my user name and
password although it doesn't accept login.
Any suggestions would be most appreciated.
Thanks.
RandyIt sounds like it was broken before you made changes but no one knew
about it, and since you were the last one making server changes that
anyone knew about... you got stuck with having to fix something you did
not break.
By default, IIS does not return any 401 message that looks like "The
request failed with HTTP status 401: Unauthorized". IE does not
translate any errors into that, either.
So, I believe you are getting 401 from some non-IIS-related custom
authentication component, in which case you need to identify that
component and obtain configuration support for it. It is important for
you to obtain support from the component having problems and not just
generic assistance because there are unknown details that can be
important.
I did a search on those words, and it appears to come from a .NET
Client. Probably used by the Reporting Service application itself. So
you want to start your questions from them.
FYI: IE skipped to the 401 message because it already automatically
tried several logons over different allowed protocols on your behalf
and decided to stop trying. FireFox assumes you can retry yourself so
it pops up the login. But they both fail to login, of course.
//David
http://w3-4u.blogspot.com
//
EoRaptor013 wrote:
> Not sure if this is the place to post this or over at the IIS group so
> I'll try both!
> Although I've never seen it, I've been told that our Reporting Service
> used to work until I changed the permissions on a TOTALLY unrelated
> virtual directory and file folder. Using IE, when I try to go to the
> site I get that nasty message, "The request failed with HTTP status
> 401: Unauthorized." I've researched here, looked at several MSDN
> knowledge base articles (the ones about negotiating Kerebos logins),
> and tried everything else I could think of. Interestingly, when I use
> FireFox, I at least get a dialog box asking me for my user name and
> password although it doesn't accept login.
> Any suggestions would be most appreciated.
> Thanks.
> Randy